Privacy Policy

Da Vinci Gents Salon and Spa Abu Dhabi

Effective Date: 22 December 2025

Da Vinci Gents Salon and Spa Abu Dhabi (“Da Vinci”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and safeguarded. This Privacy Policy outlines how we handle information when you visit our website, use our services, or make bookings through our online platform integrated with Fresha.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect personal information strictly required to operate, manage, and improve our services, including but not limited to:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Appointment details and service history

  • Payment status (we do not store full card details)

Technical Information

  • IP address

  • Browser type and device information

  • Website usage data through cookies and analytics tools

Third Party Booking Data
All bookings made through Fresha are subject to Fresha’s own data handling processes in addition to this policy.


2. How We Use Your Information

Your data is used for legitimate business purposes, including:

  • Managing appointments and reservations

  • Sending booking confirmations, reminders, and updates

  • Processing payments and refunds where applicable

  • Improving customer experience and service quality

  • Complying with legal and regulatory obligations

  • Marketing communications, only if you opt in

We do not sell, rent, or trade your personal data.


3. Fresha Integration

Our online booking system is powered by Fresha. When you book an appointment:

  • Your data may be processed and stored by Fresha in accordance with their Privacy Policy

  • Fresha may send automated notifications related to your booking

  • Da Vinci only accesses information necessary to manage your appointment and service delivery

We encourage users to review Fresha’s Privacy Policy separately.


4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website functionality and performance

  • Analyze traffic and usage patterns

  • Enhance user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.


5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

While we take reasonable steps to secure data, no online transmission can be guaranteed to be fully secure.


6. Data Retention

Personal data is retained only as long as necessary for:

  • Service delivery

  • Legal and accounting purposes

  • Business operations

When data is no longer required, it is securely deleted or anonymized.


7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, subject to legal limitations

  • Withdraw marketing consent at any time

Requests can be made by contacting us directly.


8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.


9. Contact Information

For privacy related inquiries, please contact:
Da Vinci Gents Salon and Spa Abu Dhabi
+971 52 638 8103

TERMS AND CONDITIONS

Da Vinci Gents Salon and Spa Abu Dhabi

Effective Date: 23 December 2025

These Terms and Conditions govern your use of the Da Vinci Gents Salon and Spa Abu Dhabi website, services, and online booking platform integrated with Fresha.

By accessing our website or booking our services, you agree to be bound by these Terms.


1. Services

Da Vinci provides grooming, salon, and spa services subject to availability. All services are delivered by trained professionals based on the appointment booked.

We reserve the right to modify or discontinue any service without prior notice.


2. Appointments and Bookings

  • All appointments are subject to availability

  • Bookings are managed through Fresha

  • Appointment confirmations are sent electronically

  • Clients are responsible for providing accurate contact information

We reserve the right to refuse or cancel appointments in cases of misuse, repeated no shows, or policy violations.


3. Payments and Pricing

  • Prices displayed are in UAE Dirhams unless stated otherwise

  • Payments may be required in advance for certain services

  • Promotional pricing is subject to change without notice

All payments processed through Fresha are governed by Fresha’s payment terms.


4. Cancellations and No Shows

  • Cancellation policies are displayed during the booking process

  • Failure to cancel within the specified timeframe may result in a no show fee

  • Repeated no shows may lead to booking restrictions


5. Client Responsibilities

Clients agree to:

  • Arrive on time for appointments

  • Disclose any relevant medical or skin conditions prior to service

  • Follow staff guidance during treatments

Da Vinci is not liable for issues arising from undisclosed conditions.


6. Health and Safety

Services are provided based on standard professional practices. Results may vary based on individual conditions and aftercare.

Da Vinci is not responsible for adverse outcomes resulting from:

  • Failure to follow aftercare instructions

  • Pre existing conditions not disclosed

  • Allergic reactions beyond reasonable control


7. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to disrupt website functionality

  • Copy or misuse website content without permission

All website content is owned or licensed by Da Vinci and protected under applicable intellectual property laws.


8. Third Party Services

Our website may include third party platforms such as Fresha. Da Vinci is not responsible for:

  • Third party system downtime

  • External privacy practices

  • Technical issues beyond our control

Use of third party services is at your own discretion.


9. Limitation of Liability

To the maximum extent permitted by law, Da Vinci shall not be liable for:

  • Indirect or consequential damages

  • Losses resulting from service delays or cancellations

  • Technical errors related to online booking systems


10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of Abu Dhabi courts.


11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.


12. Contact Information

For questions regarding these Terms, please contact:


Da Vinci Gents Salon and Spa Abu Dhabi
+971 52 638 8103